Πολιτική Απορρήτου
1. Data Controller
eParaggelia is the data controller responsible for the personal data processed through this Platform. For any privacy-related inquiries, please contact us at delivery@mak3.eu.
2. Data We Collect
We collect the following personal data: account information (name, email address) when you register; order information (name, phone number, delivery address) when you place an order; and usage data (IP address, browser type) for platform operation and security.
3. How We Use Your Data
Your data is used to: process and fulfill your orders by sharing order details with the relevant business; send you email notifications about your order status; operate and improve the Platform; and comply with legal obligations.
4. Data Sharing
When you place an order, your name, phone number, delivery address, and order details are shared with the business from which you ordered. We do not sell your personal data to third parties. We may share data with service providers (hosting, email) strictly for platform operation.
5. Data Retention
Order data is retained for 12 months for operational purposes. Account data is retained as long as your account is active. You may request deletion of your data at any time by contacting us.
6. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to: access your personal data, correct inaccurate data, erase your data, restrict processing, data portability, and object to processing. To exercise these rights, contact us at delivery@mak3.eu.
7. Cookies
We use essential cookies for authentication and platform operation. We do not use tracking cookies or share cookie data with third parties. You can manage cookie settings in your browser.
8. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.